Job Scope:

• Assist and support the school Loan System.
• Provide prompt and friendly assistance to query by users.
• Follow up with users to ensure their issues or inquiries has been resolved
• Assist and support the technical lead in installation, configure and upgrading of software in computer labs.
• Assist and support the technical lead in ensuring the AV system is in working condition.
• Assist and support the technical lead during maintenance of facility performed by contractors.
• Support school other events/activities. Support will also be required if events/activities took place on weekend.

Requirements:

• Fresh Diploma Graduate with IT or Audio/Visual related areas. (if no prior experience in IT)
• Must have some experience in customer service and ability to work under pressure.
• Must have understanding and knowledge on computer hardware & software.
• Knowledge on operating system (Windows/Mac OS) and common software applications like MS Office
• Ability to work in team environment and also to work independently when needed
• Able to multi-task and adapt to changes in user’s requirements.

Working Hours: Mon-Thurs: 8am-5.30pm, Fri: 8am-5pm

Contract Period: 5 months (27 Oct 2025 to 31 Mar 2026)

Salary: $2000/month

Location: Dover

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI