Role Overview

The Operations Executive is responsible for end-to-end operations, including warehouse management, order processing, demand planning, inventory control, and logistics coordination. This role ensures operational efficiency and supports business growth while supervising execution-level operations tasks.

Key Responsibilities by Major

1️⃣ Operations Management

• Oversee daily warehouse operations and fulfillment processes.
• Manage a small team of packers and assistants.
• Implement and maintain SOPs for all operational tasks.
• Monitor performance and provide regular reports to management.

2️⃣ Order Management

• Process all incoming orders accurately and efficiently (B2B, retail, online).
• Update delivery statuses and coordinate internally to meet deadlines.
• Liaise with Creative and Sales teams for special orders or campaigns.

3️⃣ Order Demand Management

• Track incoming order volumes and identify demand trends.
• Forecast high-demand periods and allocate resources accordingly.
• Coordinate with Sales/BD for large campaigns and corporate orders.

4️⃣ Inventory Management

• Maintain accurate inventory records and perform regular stock checks.
• Ensure proper storage, handling, and quality of products.
• Coordinate replenishment with suppliers or production teams.
• Reconcile discrepancies and report inventory status to management.

5️⃣ Logistics Management

• Coordinate with logistics/shipping partners for timely deliveries.
• Plan delivery schedules for B2B, retail, and corporate clients.
• Monitor performance, resolve delays, and optimize shipping methods.
• Maintain cost-efficient logistics practices.

Requirements

• 2–4 years experience in warehouse, logistics, or operations.
• Organized, detail-oriented, and process-driven.
• Proficient in inventory management systems or Excel.
• Experience supervising a small team is a plus.
• Familiarity with F&B, lifestyle, or e-commerce operations preferred.

Success Metrics / KPIs

• Orders processed accurately and on time.
• Inventory accuracy ≥ 99%.
• On-time delivery rate ≥ 95%.
• Efficient warehouse management and minimal operational errors.
• Proactive identification and resolution of operational risks.

Perks

• Exposure to a fast-growing lifestyle and premium tea brand.
• Opportunity to build and optimize operational workflows.
• Career growth potential into senior operations or supply chain roles.

How to Apply

Send your resume and a short cover letter highlighting the followings to [email protected] :

• Previous operations or warehouse management experience.
• Experience managing small teams or supervising staff.
• Examples of process improvements implemented in past roles.