Job scope:
•Accountabilities, responsibilities and main duties:

•Ability to deliver professional and high-quality service experience in a customer-facing role

Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction

•Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.

•Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction

•Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience

Interested candidates, please email your resume to [email protected]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted