Responsibilities

• Provide L2/3 technical support for Check Point, FortiGate, and Cisco firewall products to resolve security and connectivity issues
• Monitor firewall health, analyze logs, and respond to security alerts to maintain network integrity
• Troubleshoot network and firewall issues including VPN connectivity and performance to ensure continuous service availability
• Manage firewall policies by creating, modifying, and cleaning up rules to optimize security posture
• Support site-to-site and remote access VPN configurations and maintenance for secure communications
• Handle incidents, service requests, and changes within defined SLA to maintain operational efficiency
• Perform daily system checks including logs, backups, and interface status to ensure system reliability
• Follow change management and security compliance processes to uphold organizational standards
• Collaborate with L1 and L2 support teams to resolve complex technical issues effectively
• Assist in firewall deployments, migrations, upgrades, patching, and enhancements to improve infrastructure
• Participate in rule optimization and cleanup activities to enhance firewall performance
• Support disaster recovery (DR) testing and onboarding of new sites to ensure business continuity

Preferred competencies and qualifications

• Demonstrate strong troubleshooting skills to diagnose and resolve complex network and firewall issues
• Willingness to work outside regular office hours to meet operational demands and support critical incidents

Interested applicants, please Email, [email protected]

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.