Operations Executive

Job Description & Requirements

• To lead and supervise the team on each shift and ensure the company service standards are upheld
• Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions·
• Able to handle guest feedback/complaints concerning food quality and service
• Ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Daily ensures the proper working condition of all outlet equipment and prepare equipment monitoring/defect list for repair and maintenance.
• Perform inventory and monitoring to ensure sufficient stocks supplies in restaurant/cafe for smooth operation
• Able to schedule and plan staffing/roster base on operational requirement of the outlet.
• Supervise and support the operations of at least two restaurants/café’s
• Able to function as customer relations and handle customer reservation system.
• Perform other reasonable duties as assigned by management