The L2 Security Engineer is responsible to :

• To provide Data Centre operation support

• Analyse problems, perform troubleshooting, and track problems through resolution

• Responsible for monitoring activities, such as security and bandwidth usage

• When necessary, escalate problems to the appropriate stakeholders / principals

• Ensure generation and management of support tickets according to SLA requirements

• Schedule and run periodic maintenance for security infrastructure at the data centre

• Plan and manage change request and / or maintenance activities for security operations including firmware patches

• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure

• Perform Change Request, Service Request as assigned by team lead according to the SLA

• Offsite standby after office hours

Requirements:

Should possess a Degree/Diploma in Computer Science or Computer Engineering

• Minimum 5 years of relevant working experience in IT infrastructure operation

• Relevant Certification on IT Security is highly preferable

Past working experience in Cloud environment is an advantage

• Experience in systems administration (window/Linux) would be a plus

• Able to handle demanding service response and recovery turnaround

• Provide daily support team to meet stringent SLA requirements

• Meticulous and process-oriented

• Good, hard-working attitude with ability to work well under pressure

• Good communication skills English (written, spoken)

• Good Teamwork

• Good analytical skills with ability to work with others to resolve problems

• Good organization skills, with ability to properly document and track information

• ITIL certification will be an advantage

• Good Knowledge of following products will be advantageous: Beyond Trust, SEPM, RSA, Palo Alto, Checkpoint, Fortigate and Safenet

5 day week @ AMK Area

Maestro HR

damien lee tian hong

R1106726

16C8462