Responsibilities:

· Support the Head of Sales & Marketing in handling operational and administrative tasks.

· Act as the primary communication liaison between key customers and internal teams.

· Cultivate and maintain strong relationships with key customers to enhance brand loyalty and competitiveness.

· Process price changes, listing forms, and promotional submissions accurately and on time.

· Coordinate internally with supply chain and warehouse teams to ensure product availability.

· Track promotional implementation and send proof of execution where required.

· Monitor stock levels and communicate out-of-stock issues to relevant parties.

· Maintain accurate and up-to-date records of key account activities, contracts, and pricing agreements.

· Prepare sales reports and monthly performance trackers as required.

· Conduct market and store visits to gather insights and support sales strategies.

· Ensure compliance with company SOPs and customer requirements.

Requirements:

· Diploma preferably in Business/Marketing or relevant field.

· 2 years of experience in FMCG sales support or account coordination (preferably in Modern Trade).

· Strong coordination, communication, and problem-solving skills.

· Proficient in Microsoft Excel, Word, and PowerPoint.

· Organized, detail-oriented, and able to manage multiple tasks under tight deadlines.