The Services required are set out as follows:

1. Duties and Responsibilities

1.1 Device Management

Provide management of ICT devices, equipment, peripherals, and

gadgets under the purview of the ICT department.

1.2 Technical and Applications Support

Provide technical and applications support for users.

1.3 Shared ICT Device Management

Maintain and handle school shared ICT devices. Deliver and set up

ICT devices and resources at requested rooms or areas.

1.4 ICT Task Assistance

Assist school leaders, management, and teachers with ICT-related

tasks.

1.5 Reporting Structure

Support and report to the HOD ICT, Subject Head ICT, and ICT

Manager.

1.6 Collaboration with Desktop Engineers

Support and work in tandem with Desktop Engineers (DE) deployed

in schools.

1.7 Audio-Visual Setup for School Events

Assist in audio, projector, and notebook setup during school

programmes and events, including but not limited to Chinese New

Year celebration, Hari Raya celebration, Grad Night, Education &

Career Guidance, National Day celebrations, Teachers' Day,

Children's Day, and Founder's Day.

1.8 Audio and Video Production

Assist in audio and video production when necessary.

1.9 Technical Support for Non-SSOE Devices and ALP

ICT/Robotics Equipment and Resources

Provide technical support during school hours for non-SSOE

devices. This includes:

• Testing, counting, and reviewing Applied Learning Programme

(ALP) equipment and resources; identifying items for disposal and

purchase; and updating the HOD ICT accordingly.

• Charging and packing ALP equipment and resources before the

commencement of each ALP cycle.

1.10 ICT Training

Conduct Digital Literacy and Technological Skills lessons covering

Microsoft applications and Google applications, as well as ICT-

related and video-related training for students.

Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hour lunch break

Fridays: 7:00am to 4:00pm, inclusive of 1 hour lunch break

Experience in Audio-Visual (AV) related setup and production

Experience in audio, video and media production for school events