Guest Relations Officer (Flexi)
Guest Relations Officer (Flexi)
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Welcome members upon arrival and assist guests according to established standards and procedure.
· To handle all F&B aspects and any other items requested by guests.
· To provide information, courteous and efficient service and if possible to comply with each and every guest’s request.
· Assist in baggage handling
· Be constantly alert on procedures and existing SOP with business partners
· Must have the team work spirit amongst colleagues of all levels so as to ensure all work flow can be executed diligently.
· Consistently have a courteous and hospitable attitude at all times when on duty to both internal and external customers.
· Other ad-hoc duties
JOB SPECIFICATIONS/REQUIREMENTS:
· Possess a Class 3/3A driving license (preferred)
· Able to work on shift rotations,weekends and public holidays
· Familiar with Changi Airport’s rules and regulation is an advantage
· Physically fit to carry out task, carry bags of up to 30kg if required
· Pro-active, dynamic, dedicated and responsible
· Training will be provided
· Able to work permanent night shift
BENEFITS/OTHERS:
· Understand and experience how the exclusive terminal works
· Fun working environment
· Airport Discounts
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