Job Description

Fulfillment Planner responsibilities include planning, managing and overseeing demand and supply commitments, as well as handling daily operations through coordination between internal support teams and customers.

Fulfilment responsibilities:

• Manage the order-to-delivery process, from order processing to shipment coordination
• To coordinate and manage Purchase Order requirements
• To manage, plan, analyze and oversea demand & supply commitments
• To communicate with customers and internal teams
• To be responsible in managing customers’ accounts, driving shipment/revenue, reviewing on raw materials requirements, customer forecast/requirements.
• Implement new processes to support the changing needs of the company
• Manage product configurations and BOMs with JO database
• To support business/department requirements through the preparation and analysis of reports
• Collaborate with cross-functional teams to optimize production planning and streamline logistics
• Analyze supply and demand patterns to forecast future requirements and proactively address potential issues
• Maintain accurate records and generate reports to support decision-making and continuous improvement
• Liaise with customers and suppliers to address inquiries and resolve any fulfillment-related concerns
• Perform other assigned duties

What we're looking for:

• Min Nitec/Higher Nitec/Diploma, fresh graduate encouraged to apply
• Minimum of 1 year of experience in material planning or production planning, preferably in the manufacturing industry would be an added advantage
• Strong interpersonal skills, analytical skills, attention to detail, and continuous improvement mindset
• Excellent communication and interpersonal skills to liaise with suppliers, logistics providers, and cross-functional teams
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
• Proficient in MS office – Excel/ PowerPoint/ Word
• Proficiency in oral and written communication in English