RESPONSIBILITIES:

Reporting to the Operation Manager and your responsibilities include but are not limited to:

• Direct and manage food court according to company SOPs and regulatory requirements
• Advice and support tenants on their operational needs and service consistency
• Ensure daily sales are accurate | Timely reconciliation
• Recruit, train and supervise staff
• Ensure the respective tenants on adhere to the hygiene SOP
• Liaise with tenants on stall matters
• Help to carry out operational duties when there is manpower shortage
• Dealing with external parties on issues for faster service recovery
• Answer customer queries/feedback
• Ensure Safe Management Measures is in place

Requirements:

• Candidate must possess minimum Diploma or equivalent
• Minimum 2 years’ relevant experience in F&B industry
• Attention to detail, ability to spot and resolve problems efficiently
• Processes excellent communication and interpersonal skills
• Resourceful and ability to work under pressure
• Attention to detail, ability to spot and resolve problems efficiently
• Communication & Leadership skills, staff development
• Conflict & time management and good organizational skills