🌱 WE ARE HIRING – Assistant Manager (Full-Time) Glow Food – 100% Plant-Based Food Concept / Multi-Concept Operations (Singapore) We are a fast-growing plant-based food concept, operating within Glow Food’s innovative 6‑in‑1 multi‑concept environment.

Job Summary

Lead daily operations and team management in a dynamic plant-based food environment. Drive food quality, cost control, customer satisfaction, and team performance to support Glow Food’s multi-concept growth.

Responsibilities

• Oversee daily front and back of house store operations to ensure smooth service flow and operational efficiency
• Lead, supervise, and train service and kitchen team members to enhance performance and adherence to standards
• Ensure compliance with food quality, hygiene, and standard operating procedures (SOPs) to maintain safety and brand standards
• Manage inventory ordering, par stock levels, and stock control to optimize supply and reduce waste
• Monitor cost of goods sold (COGS) and wastage, implementing cost-control measures to improve profitability
• Handle customer feedback and execute service recovery to maintain high customer satisfaction
• Drive sales performance by supporting marketing initiatives and promoting plant-based menu items
• Coordinate effectively between kitchen and service teams to ensure timely and quality food delivery
• Support staff onboarding, training, scheduling, and internal communication to build a cohesive team
• Uphold proper opening and closing procedures to maintain operational readiness and security

Required competencies and certifications

• Minimum 3 years of F&B supervisory or management experience, preferably with multi-concept operations
• Basic Food Hygiene Course certification (mandatory)
• Ability to work shifts, weekends, and public holidays
• Strong leadership, communication, and team management skills demonstrated through team supervision and training
• Customer-oriented communication skills to engage and assist customers effectively

Preferred competencies and qualifications

• Hygiene Officer Certificate (recommended)
• Basic food safety and hygiene knowledge, with WSQ certification preferred
• Experience supporting plant-based and sustainability-focused food concepts

Other Information

🌱 Workplace Policy (Important)

• Employees must not bring or consume meat, seafood, dairy, eggs, or any non-vegan products within store premises
• Employees must respect and uphold the brand’s plant-based philosophy during working hours
• Employees should be comfortable explaining and promoting vegan dishes to customers
• Candidates practicing vegetarian or vegan lifestyles have an added advantage but all must be fully comfortable working in a strictly vegan environment