·      Handle cargo bookings for both direct and interline flights, including reservations, amendments, cancellations and customer enquiries.

·      Perform flight planning based on available payload, capacity and booking levels to optimize flight utilization.

·      Monitor booking levels, no-shows, offloads and shipment recovery.

·      Manage booking allocation andcargo prioritization based on available capacity and operational requirements.

·      Provide customers with timelyupdates on booking status, flight changes, delays, offloads and operationaldisruptions.

·      Coordinate and follow up oninterline connections and onward movement of shipments.

·      Monitor shipment movements andfollow up on irregularities, delays, short-shipped cargo and other serviceissues.

·      Arrange shipment recovery,rebooking and alternative flight options in the event of offloads,cancellations or disruptions.

·      Coordinate closely with sales and operations on capacity requirements, booking priorities and customer requirements.

Timing : Mon-Friday 8.30-6.00 pm, Alternate Saturday 9.00-12.30 pm