· Co-ordinate the order treatment with appropriate Solution Sales,

Account Managers ,Project Manager, Sales Operation, and Finance

department.

· Responsible for generating orders and invoices

· Responsible for processing Credit Note

· Assist in administrative duties

· Other duties assigned by superior

· Main interface with sales, finance and project management during

order treatment process.

· Follow up with Sales on PO to be receive

· Organize kick off meeting (Engagement Review) at purchase order

reception for projects with all solution actors: Project Manager, Sales

and Finance (Oracle Engagement reviews)

· PO Booking in Oracle and tracking list & follow-up projects till

invoicing

· Support on Risk Order entry in system

· Support the credit management on customers' overdue treatment

with Sales & Finance team

· Support the financial controller on quarterly PO booking

consolidation

· Assist on monthly PO booking and billing data extraction and cross

check with manual data

· Assist on tracking for transaction fee order management

· Assist on documents storage in local shared folder, arrangement for

courier service on invoicing documents

· Collaboration with cross team / BU on order management process

QUALIFICATIONS

Education & Experience

· Minimum Diploma

· At least 2 years of relevant experience in backend customer service support

Skills

· Bilingual in Mandarin and English (Need to liaise with Mandarin

speaking)

· Sales administration and logistics (Letter of Credit, Payment Terms,

Customs Rules…)

· -System Tools : IT Literate (Microsoft Pack Office, …), Oracle &

Microsoft Dynamic knowledge is a plus