Core responsibilities:

• Handle and resolve conflicts, feedback and complains pertaining to the construction projects.
• Plan and launch public relation programs such as: preparing circulars, letters and notices to public and/or tenants/ residence.
• Attend dialogue sessions with the Client, Resident Committees, Citizens’ Consultative Committees, Town Councils and any party as directed.
• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
• Conduct regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact.
• Work closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities.
• Develop positive relationship and maintain good rapport with residents and different stakeholders.
• Participate in project's meeting, record minutes of meetings pertaining to the assigned project.
• Maintain proper record of all PR cases, correspondences and communication materials.
• All other associated co-ordination and submission works and documentations.
• Perform administrative and clerical duties.
• Ad-hoc duties as assigned.