Company: Advo Education Centre
Location: Novena

For over 15 years, Advo Education Centre has been transforming the academic journeys of O and A level students. Our unique "Learn more with less time" methodology doesn't just boost grades; it builds confidence and unlocks potential. We’re more than a tuition centre; we’re a launchpad for success.

As we expand, we're looking for a passionate and organised individual to be the operational heart of our centre. This is not just a support role; you will be the crucial link that ensures our students, parents, and teachers have an exceptional experience every day.

If you are someone who thrives on making a real impact and loves building seamless operations, this is your opportunity to grow with a proven leader in education.

Your Role: Where You'll Make a Difference

• Drive Student Success: Be the first point of contact for hopeful parents and students. You'll understand their needs, articulate the transformative power of our programs, and schedule consultations with our academic coaches.
• Master Centre Operations: Take ownership of the centre’s smooth running—from managing student records and processing payments with precision to ensuring our learning environment is always perfect.
• Build Lasting Relationships: Become a trusted advisor to parents (handling inquiries in both English and Mandarin) and a vital support pillar for our teachers, ensuring everyone feels valued and supported.
• Champion Continuous Improvement: We value your ideas! You'll have the opportunity to identify and implement improvements to our processes and customer experience.

What We're Looking For (Our Ideal Match):

• A minimum of a Diploma and 2+ years of experience in a customer-facing, administrative, or operations role.
• Essential: Full professional proficiency in both English and Mandarin to communicate effectively with our diverse community.
• A natural problem-solver who is comfortable using technology to streamline tasks.
• A people-person with a warm, professional demeanour and superb communication skills.
• A proactive, organised mindset with a keen eye for detail.
• (Preferred) A knack for relationship-building with a slight sales affinity—you enjoy guiding people to a solution that helps them.
• Please note: Only Singaporeans and PRs may apply.

Why Join Advo? Grow With Us.

We invest in our team's success just as we invest in our students'. Here’s what you can expect:

• 🚀 Clear Career Progression: A defined path to grow into a Centre Manager role for high performers.
• 💰 Performance Bonus: Be directly rewarded for your excellent contributions to our centre's success.
• 📚 Purposeful Work: Learn our proven systems and see the direct results of your work in students' success stories.
• ⚖️ Real Work-Life Balance: A structured schedule with fixed off-days you can plan your life around.
  Mon, Tue, Wed, Fri: 1:30 PM - 9:30 PM (Dinner break provided)
  Saturday: 8:45 AM - 6:45 PM (Lunch break provided)
  Thu & Sun: Fixed Off Days
• 🙌 Supportive Culture: Join a nurturing team environment that values collaboration and new ideas.

Ready to Build a Career That Matters?

If you're excited to be the backbone of a team that changes lives, we want to hear from you.

Please submit your application to [email protected] with the subject line: "Application for Student Success Executive - [Your Name]".

Include in your application:

1. Your updated CV
2. Your current and expected salary
3. Your contact details

Join our mission to help students achieve more in less time!