Job Scope:

• To provide 24x7 Cloud infrastructure support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA).
• To perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management.
• To perform Cloud infrastructure monitoring and escalation as per standard operations procedures
• To assist the customer in solving issues related to both Cloud platforms and physical servers platforms
• To manager the change request of systems and servers
• To provide support to users on a variety of system technologies including Microsoft Windows Server OS, Unix/Linux OS, Hypervisor and Middleware
• Plan and implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.

Requirements:

• At least 3 years of experience in IT industry
• Must have experience in server/system change request
• Must have experience in Cloud environment like AWS, Azure and EC2
• Must have experience in physical server, Microsoft Windows Server 2012/2012 R2/2016/2019, Linux/Unix and Active Directory
• Experienced in Server Backup

Interested candidate please click "APPLY" to begin your job search journey.
We regret to inform that only shortlisted candidates will be notified.
EVO Outsourcing Solutions Pte. Ltd. • RCB No. 202233837K