JOB DESCRIPTION

• Act as the primary point of contact for client inquiries via email, phone, and chat
• Coordinate client onboarding, follow-ups, and service updates
• Maintain accurate client records and interaction logs in CRM systems
• Gather client feedback and share insights with internal teams for continuous improvement
• Assist in preparing client reports, proposals, and presentation materials
• Support client retention initiatives and satisfaction surveys
• Collaborate with sales and operations teams to ensure seamless service delivery
• Help resolve client issues promptly and professionally

JOB REQUIREMENTS

• Diploma and above
• Training will be provided
• Customer-oriented with strong interpersonal skills
• Organized and detail-oriented with good multitasking abilities
• Comfortable using digital tools and platforms for communication and tracking

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.