Summary:

• Competitive salary with performance incentives

• On-the-job training and career progression opportunities

• Supportive and professional work environment

Job Scope:

• Handle inbound and outbound customer calls professionally

• Respond to customer inquiries promptly and provide solutions

• Record customer interactions, feedback, and complaints accurately

• Follow up to ensure customer satisfaction and issue resolution

• Maintain a positive, empathetic, and professional attitude at all times

• Collaborate with internal teams to resolve issues efficiently

• Support team members and contribute to overall service excellence

Requirements:

• Minimum NITEC / Diploma or equivalent

• Prior experience in call center, customer service, or related role preferred

• Strong phone etiquette, listening skills, and problem-solving ability

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (R22104523)