Branch Manager
Branch Manager
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Why Join Us?
✔ Collaborative & Professional Team – Work alongside dedicated experts in a supportive and positive setting.
✔ Attractive Compensation & Incentives – Competitive remuneration, hands-on incentive schemes, annual bonus, and AWS.
✔ Patient-Centric Approach – We prioritize genuine recommendations, ensuring the best care without hard selling.
✔ Comprehensive Training & Development – Gain in-depth knowledge and hands-on experience in advanced medical aesthetic treatments for hair, face, and body.
✔ Prime Location – Conveniently situated within walking distance of an MRT station.
✔ Engaging Work Culture – Participate in regular team-building activities that foster growth and collaboration.
If you're ready to elevate your career in a medispa that blends science, beauty, and purpose, we’d love to meet you. Join us today!
Job Responsibilities:
· Oversee daily operations, ensuring a seamless and efficient workflow.
· Maintain a clean, professional, and welcoming spa environment.
· Ensure compliance with safety, hygiene, and regulatory standards.
· Manage appointment scheduling and optimize staff efficiency.
· Drive revenue growth by achieving or exceeding sales targets.
· Develop and implement strategies to attract and retain clients.
· Promote Medispa services, treatments, and skincare products to enhance brand visibility.
· Monitor market trends and customer preferences to refine service offerings.
· Train, mentor, and support staff to deliver exceptional service.
· Monitor staff performance, conduct regular evaluations, and provide constructive feedback.
· Foster a positive, motivated, and high-performing work environment.
· Ensure adherence to company policies and professional standards.
· Ensure the team delivers exceptional customer service and personalized client care, leading by example to uphold high standards and achieve strong Google reviews.
· Handle customer inquiries, concerns, and feedback with professionalism.
· Build long-term client relationships to enhance loyalty and retention.
· Implement marketing and sales strategies to drive customer engagement and satisfaction.
· Oversee stock management, ensuring proper inventory control and replenishment of skincare products and treatment supplies.
· Monitor financial performance, including budgeting, cost control, and revenue analysis.
· Generate reports on sales, revenue, and operational performance for management review.
Job Requirements
· Minimum GCE ‘N’ Level, GCE ‘O’ Level and/or Diploma in CIBTAC/ITEC or CIDESCO
· Minimally 3 to 5 years of experience in managing a branch or multiple branches
· Must speak proficiently in English.
· Strong business acumen and passion for the beauty/spa industry.
· Adaptable, has strong communication skills and customer centric mindset, proactive and a problem-solver.
· Highly motivated and results-driven with a track record for achieving sales targets
· Excellent communication skills to engage customers and the team effectively.
· Compensation includes basic salary, commissions and variable performance bonus.
· Able to commit to retail hours, including weekends and public holidays.
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