a)    To work with Management closely in undertaking duties required for projects. This includes but no limited to:

-      To assist in providing plans and layout advice for projects;

-      To plan, maintain and monitor project timeline and timely intervention as well as storing & transporting of equipment;

-      To perform rack & stack, onsite installation, upgrading of devices/softwares, troubleshooting and repair of equipment, networking and other inhouse projects at customers’ premise(s);

-      To complete electrical wiring and trunking, programming and basic construction of set-up (use of ladder may be required);

-      To be responsible for managing, testing and commissioning of CCTV, ELV equipment, Bluetooth devices and other required devices;

-      To ensure all testing, configuration, staging and upgrading of the projects assigned are completed on schedule.

b)    To provide before, during and after project services;

-      Liaise with client(s) on the requirements;

-      Conduct quality control analysis prior to event;

-      Diagnose and resolve technical issues, both hardware and software, when required;

-      Attend to service calls related to equipment breakdown;

-      Provide onsite support and training to user at end-user’s premise(s);

-      Ensure production and updating of documentation such as user guides & etc;

c) To perform any other relevant duties when required.