Responsibilities:

▪ Answer enquiries to customers by telephone call / text or email.

▪ Telemarketing - conduct outbound calls to potential customers, and following up on leads.

▪ Prepare and generate quotation, delivery order and invoice.

▪ Liaise and coordinate with clients to ensure timely delivery of goods.

▪ Process sales order and follow up payment with clients.

▪ Coordination, monitor and troubleshooting assistance for client’s order & account status.

▪ Ad-hoc duties as and when required.

Requirements:

- Diploma or equivalent.

- With 1 – 3 years of relevant experience.

- Experience in telemarketing, sales & customer service is required.

- Proactive and positive working attitude.

- Meticulous with good organizational skills.

- Good interpersonal skills and able to work independently with minimum supervision.

- Ability to multi tasks and work under pressure.

- Proficient in MS Office.

- 5.5 days, weekdays + alternate Saturday morning.