Job Summary

The Wedding Planner leads the planning and execution of event logistics and client engagements, ensuring seamless delivery from initial concept through on-site coordination to post-event follow-up. This role drives client satisfaction and revenue growth through strategic event management and suggestive selling.

Responsibilities

• Plan and arrange comprehensive event logistics, including complex decorations, to align with client objectives for meetings, dinners, and other functions
• Book and coordinate facilities for upcoming events, ensuring availability and suitability for event requirements
• Collaborate with clients to understand and translate their event vision into actionable plans
• Provide administrative support to the events department, maintaining accurate records and documentation
• Conduct thorough on-site coordination and inspections before, during, and after events to ensure quality and compliance
• Create and deliver Banquet Event Orders promptly to guide event execution
• Apply suggestive selling techniques during client interactions to enhance event profitability
• Manage multiple tasks efficiently in a fast-paced environment while maintaining situational awareness of the property
• Serve as the primary point of contact for clients, responding promptly to queries and requests via phone and email
• Address guest concerns professionally to uphold service standards
• Issue sales proposals that align with client needs and organizational goals
• Demonstrate effective communication and interpersonal skills to foster teamwork and positive workplace relations
• Adhere strictly to food and beverage safety and hygiene policies to ensure compliance and guest safety
• Utilize basic computer applications and essential online functions to support event operations
• Maintain a professional image and emotional competence to represent the organization positively
• Deliver exceptional service by anticipating client needs and going the extra mile
• Collaborate effectively within a team to achieve event and organizational objectives
• Exhibit the service vision through consistent sales services, including upselling and suggestive selling methods