ob Details:

• Salary: $3,000

• Contract Period: 6 months (Until 31 August 2026)

• Office Location: Nearest MRT Novena

• Working days and hours : 5 days work week across Monday to Sunday , Up to 44 hours per week (based on roster - example : 08:30am to 6:00pm OR 12:00pm to 9:30pm )

Responsibilities:

• Assist respondents to complete selected surveys online or via manual collection.

• Ensure submissions via manual collection of the completed survey data are keyed into the system.

• Conduct field visits for selected respondents that are not contactable via phone.

• Perform daily updates of call outcomes using Excel files assigned to them.

• Handle objections from selected respondents in terms of survey participation professionally and politely.

• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.

• Attain key performance indicators (KPI) established.

Job Requirements:

• Possess at least ‘A’ levels qualification or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Able to handle objections and complaints and proficiently de-escalate these cases.

• Proficient in Microsoft Excel and internet usage.

• Effective team player but also an efficient individual contributor.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)