Job Details:

• Duration: April 2026 to Oct 2026

• Working hrs: Mon – Fri, 8:30am – 6pm, alternate Sat half-day

• Location: Ubi

We are looking for a dedicated Officer - Customer Service to join our customer service team. You will be part of our highly customer centric team, attending the needs and requirements of our clientele to achieve high levels of customer happiness. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role.

Responsibilities:

• Ensure after-sales support to customers by providing high quality level of customer service (e.g, receive and respond to customer queries, attend to customer needs, replenish refreshment supply)

• Using in-house system to update all booking appointment of servicing and repairs

• Process job order and ensure effective flow of information from customers to workshop and vice versa

• You are to respond promptly and direct customer requests and issues to the designated resource, follow up on customer interactions

• Maintain record of all security passes to ensure rightful collection of serviced car

• You are entrusted to handle cashiering duties, manage and keep proper records of daily payments received

• You will provide assistance and work together with your teammates to improve the customer experience level

Requirements:

• Minimum GCE 'O' Level with at least 2 years of customer service experience

• You should demonstrate excellent interpersonal and communication skills with excellent customer service attitude

• Proficient in MS Office and meticulous with numbers and details

• Strong inclination to achieve customer happiness through delivering excellent service, and enjoys interacting with multiple partners to derive solutions for customer issues

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15485

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)