Responsibilities: As part of the Level 2 Support group, the ITSO will function in a hybrid support role, providing both on-site strategic governance and remote operational oversight. His responsibilities include:

• o On-site Activities:

• Leading and participating in security governance meetings and risk assessment workshops with all stakeholders.

• Conducting periodic physical security assessments of the data centre environment.

• Providing direct, on-site support and coordination during critical security incidents.

• Acting as the security subject matter expert during on-site audits.

• Remote Activities:

• Continuously monitoring security consoles and dashboards for threats and anomalies.

• Analysing security logs and alerts to identify potential security incidents.

• Developing and maintaining security policies, procedures, and documentation.

• Supporting vulnerability management by analysing scan results and coordinating remediation plans.

• Certifications: ECIH, ISO27000 Lead Auditor & Implementer, CISM.