Our client, a well-established logistics company, is seeking a dedicated and reliable Terminal Operator Specialist to join their operations team.

Working Hours:

8.30am - 6.15pm
Shift work is available

Location:
Changi

Key Responsibilities:

• Plan and supervise day-to-day inbound and outbound administrative and operational activities to meet all required targets.
• Allocate and manage daily resources effectively to ensure KPIs are achieved without compromise.
• Assist staff in resolving booking, operational, or system-related issues.
• Train administrative and operations staff, and maintain accurate training and performance records.
• Monitor team adherence to HSE, Security, 5S, and quality standards.
• Ensure compliance with system processes and customer-specific requirements.
• Escalate non-conformances to the Manager/Operations Executive and execute corrective actions as assigned.
• Perform assigned tasks accurately and within designated timelines.
• Support system testing, upgrades, and implementation activities with internal and external stakeholders.
• Drive and support continuous improvement and sustainability initiatives.
• Recommend disciplinary actions for administrative personnel who fail to comply with company policies, rules, or responsibilities.
• Plan and manage overtime for administrative staff as needed, based on operational requirements.
• Supervise the admin/operations team to ensure all quarterly targets and closures are met.
• Assist the Manager/Operations Executive in building a cohesive and high-performing team.
• Coordinate and liaise with customers and transporters on daily operational matters.
• Manage returns from customers and to vendors efficiently.
• Perform data entry for warehouse operations and generate pick lists accurately.
• Prepare and submit daily, weekly, and monthly operational reports as required.
• Undertake any other duties assigned by the Manager/Operations Executive.

Requirements:

• Preferably at least 3 years of relevant experience in warehouse, logistics, or terminal operations.
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and VBA.
• Experience in creating and using operational dashboards (e.g., Power BI, Tableau) is a plus.
• Strong communication skills, with the ability to interact effectively with both internal teams and external stakeholders.
• Proven experience in leading and supervising a team.

Candidates who are interested in applying may reach out to me at 89766329 or [email protected] or apply through this platform.

EA License No: 18C9123
EA Personnel: R25126753 (Samuel Tan Zihui)