Job Summary

We are seeking a Technical Trainer with strong CCTV/security professional who excels at delivering engaging training and creating high quality eLearning content using tools like Articulate 360.

Mandatory Skill-set

• Hands-on experience in CCTV, security surveillance systems, or related technologies;
• Proven experience as a Technical Trainer or in a technical education / enablement role;
• Strong eLearning content development experience using Articulate 360 / Storyline;
• Ability to design and deliver engaging training across:- In-person classroom; Virtual instructor led training (VILT); Self paced / on demand learning;
• Solid IT fundamentals, including:- Basic networking concepts; Microsoft Windows environments;
• Excellent communication and presentation skills with confidence in front of technical and nontechnical audiences;
• Experience working with a Learning Management System (LMS) (content upload, tracking, reporting);
• Ability to simplify complex technical concepts using real world examples and hands on demonstrations.

Responsibilities

• Design, develop, and maintain high quality technical training content for internal teams and external customers;
• Create interactive eLearning modules using Articulate 360 / Storyline, aligned with adult learning best practices;
• Develop supporting materials including presentations, facilitator guides, assessments, exercises, and quick reference guides;
• Deliver technical training sessions confidently across multiple formats: In-person classroom; Virtual instructor led training (VILT);Webinars and self paced learning;
• Translate complex CCTV and surveillance concepts into clear, practical, and engaging learning experiences;
• Provide hands on demonstrations, real world scenarios, and guided practice to reinforce learning;
• Collaborate with Product, Engineering, Sales, and Support teams to ensure training accuracy and alignment with product roadmaps;
• Continuously review and update training content based on product updates, customer feedback, and business needs;
• Support LMS administration, including content uploads, user management, completion tracking, and reporting;
• Measure and evaluate training effectiveness using feedback, assessments, and performance data;
• Drive continuous improvement in training quality, engagement, and delivery standards;
• Support regional and global training initiatives, including travel as required.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639