This is an opportunity to join one of our governement sector clients. The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. This requires application of highly developed specialist knowledge and skills in systems administration and works toward continuous optimization of systems performance. It also covers implementation of systems improvements and instructing other IT staff in the resolution of complex issues. This role requires standby on-call availability with varied shifts including nights, weekends and holidays.

This role must be able to quickly and effectively solve issues as they arise. Also, can be able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. Effective communication skills and must display high level of service standards are also required for this opportunity.

RESPONSIBILITIES:
Execute Systems Administration Service Levels

• Monitor systems performance and usage, including response times
• Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
• Determine the systems’ short- and long-term requirements
• Manage systems report production

Advise on System Capabilities

• Advise senior leaders on system concepts and functional capabilities
• Provide technical advice to the team and clients on installation, setup, configuration of systems
• Interpret internal or external business issues and recommends solutions/best practices
• Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyze the use of new systems to identify enhancement needs
• Lead research initiatives for the development of advanced and automated approaches for system administration

Optimize systems performance

• Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user  

REQUIREMENTS:

• Degree in Computer Science, Engineering or equivalent
• At least 6 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management
• Certification in MSCA/MCSE preferred
• Strong communications skills with stakeholders at all levels
• Experience in healthcare applications preferred

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889