System Technician / Support Engineer
System Technician / Support Engineer
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Requirements:
· At least 1-2 years experience in an IT-based environment.
· Fresh grads with IT or relevant Diplomas or NTC Certs may apply for an entry-level position.
· Knowledge of Layer-2 networking protocols (802.1x, TCP/IP, VLANs, OSPF & STP).
· Knowledge of WIFI RF design; perform/develop network topology, surveys, and heat maps.
· Possess knowledge of network routing/switching, firewalls, and wireless.
· Able to troubleshoot networking, hardware, software, and security issue.
· Preferably hands-on experience with Ruckus Wireless; or alternatively Aruba or Cisco Wireless.
· Good communication skills and ability to manage user expectations and communicate well via written technical documentation or interactive sessions with customers.
· Technical communication, interpersonal, and program management skills with a strong desire to achieve customer satisfaction in a team-oriented environment.
· Mature, independent, and possessing a positive working attitude with a strong urge to learn.
· Ability and desire to learn new technologies through self-study or classroom/lab leading to technical certifications.
· Willing to work on shift and able to work as a Standby Engineer (rotation; with allowance).
· A Team player is a must as we work as a Team.
Education / Certification Requirements:
· Degree/Diploma in Computer Science/Information Technology/Electrical Engineering, or equivalent field of study
· Cisco Certification Network Associate (CCNA) or Equivalent
· Certified Wireless Network Associate (CWNA) or Equivalent
· Any professional technical certifications commensurate with the candidate’s work experience within networking and security domains.
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