System Administrator:
Maintains, configures, and ensures the reliable operation of an organization's computer systems, networks, and servers, handling everything from hardware/software installation and updates to security, backups, troubleshooting, and user access management, all while ensuring high availability and performance for multi-user environments. We work to resolve issues, implement new technologies, manage user accounts and permissions, and provide technical support, keeping critical IT infrastructure running smoothly and securely.

Key Responsibilities:

• System & Network Management: Install, configure, and maintain servers (Windows, Linux, etc.), networks (LAN/WAN), operating systems, and business applications.
• Security & Integrity: Implement security measures, manage user permissions, conduct backups, and plan for disaster recovery to protect data and systems.
• Performance Monitoring: Monitor system performance, uptime, and utilization, identifying and resolving bottlenecks or issues.
• Troubleshooting: Diagnose and resolve hardware, software, and network problems to minimize downtime.
• User Support: Provide technical assistance and training to employees for system-related issues.
• VPN maintenance involves regular updates, troubleshooting connectivity, optimizing performance (like switching protocols or servers), checking security settings, and managing system resources to ensure secure, stable, and fast private connections, focusing on both user-level fixes.

Core Duties:

• Managing user accounts, credentials, and access rights.-Implementing software patches and updates.-Overseeing email, file, and web servers.
• Creating and maintaining technical documentation.
• Ensuring compliance with security policies.
• Support for four distinct locations/branches, potentially involving infrastructure (networks, servers, devices)

Office hours, but will be required to do shift hours when necessary.
Duty shift work involves rotating schedules, often for 12 or 24/7 coverage , with shifts including mornings, afternoons, nights, or rotating days, deviating from standard 9-5 hours to ensure continuous operation.