Supervisor (Central Area)

Location: Central Area, Singapore
Employment Type: Full-time

Job Overview

We are seeking a highly experienced and hands-on Restaurant Supervisor to oversee daily operations of a fast-paced restaurant located in Singapore’s Central Area. The ideal candidate must demonstrate strong leadership, operational excellence, and the ability to manage high-volume service while maintaining strict standards of food safety, service quality, and operational efficiency.

This role requires a proactive individual who is able to work independently under pressure, manage diverse teams, and ensure smooth restaurant operations during peak service hours.

Key Responsibilities

• Supervise and coordinate daily restaurant operations to ensure efficient service flow and customer satisfaction.

• Lead and manage front-of-house staff during high-volume service periods.

• Monitor service standards and ensure all staff adhere to company SOPs and hospitality standards.

• Train, mentor, and evaluate staff performance to ensure consistent service quality.

• Handle customer feedback, complaints, and service recovery professionally.

• Ensure strict compliance with Singapore food safety regulations, hygiene standards, and workplace safety requirements.

• Monitor inventory levels, coordinate with kitchen and procurement teams, and ensure adequate stock levels.

• Prepare shift schedules and manage manpower deployment to support operational demands.

• Ensure operational readiness during peak hours, weekends, and public holidays.

• Maintain accurate daily reports including sales, staff attendance, and operational issues.

• Work closely with management to improve service quality, operational efficiency, and cost control.

Requirements

• Diploma or Degree in Hospitality, Business, or related discipline preferred.

• Minimum 5–8 years of relevant experience in restaurant or F&B operations, with at least 2–3 years in a supervisory or team leadership role.

• Proven experience managing operations in high-volume dining environments.

• Strong leadership and team management capabilities.

• Ability to handle operational pressure during peak dining periods.

• Strong problem-solving and decision-making skills.

• Good interpersonal and communication skills to manage staff and customer interactions effectively.

• Good knowledge of food hygiene practices and food safety regulations in Singapore.

• Able to work shift hours, weekends, and public holidays as required by restaurant operations.

• Physically able to stand for extended periods and actively support floor operations.

Preferred Competencies

• Experience in training and coaching junior service staff.

• Familiarity with POS systems, inventory management, and daily operational reporting.

• Ability to manage multicultural teams in a fast-paced service environment.

• Strong attention to detail and commitment to maintaining service excellence.
  

  Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

  Victor Gan (R1550441)
  Swift Search Global Pte Ltd (EA 18C9495)o