Role Purpose
The Admissions Manager oversees the full admissions and enrolment lifecycle, including application processing, Student Pass administration, enrolment documentation, and regulatory compliance. This role ensures efficient operations and a smooth onboarding experience for students while meeting institutional and regulatory standards (EduTrust, SSG, ICA).

Key Responsibilities

Admissions & Enrolment

• Manage end-to-end admissions from application to registration and onboarding

• Review applications, ensure eligibility and document completeness

• Issue Letters of Offer, contracts, and admissions documents

• Monitor admissions pipeline and ensure timely processing

• Liaise with prospective students and support enrolment conversion

• Maintain accurate records in Student Management Systems

Student Pass Administration

• Oversee Student Pass applications via ICA SOLAR system

• Ensure compliance for issuance, renewals, and cancellations

• Coordinate documentation, medical checks, and ICA appointments

Enrolment & Fee Coordination

• Coordinate contract execution and fee payments with internal teams

• Ensure fee clearance before enrolment milestones

• Maintain payment records and support reconciliation/refunds

Reporting & Pipeline Management

• Track admissions performance, conversion rates, and enrolment data

• Prepare reports and support enrolment forecasting

• Identify improvements to enhance efficiency and conversion

Compliance & Records

• Maintain complete and accurate student records

• Ensure adherence to EduTrust, SSG, and ICA requirements

• Support audits and compliance reviews

Team Leadership

• Lead and supervise the Admissions team

• Train and mentor staff to ensure service quality and compliance

• Improve workflows and operational processes

Requirements

• Minimum 3 years’ experience in a Singapore Private Education Institution (PEI)

• Experience in admissions, enrolment, or student services

• Familiar with ICA SOLAR system and Student Pass processes

• Knowledge of EduTrust and SSG regulations

• Strong organisational and administrative skills

• Good communication and stakeholder management skills

• Experience with international student admissions preferred

• Prior team supervision experience is an advantage