• Manage service team performing installation, testing & commissioning and maintenance of critical power equipment such as Modular UPS, Lithium Battery, Generators, Switchgears.
• Coordinate installation, preventive and corrective maintenance schedules for all site visits
• Overseas and control team of Critical Power Engineers/Technicians
• Serve as the point of contact for the client
• Support the sales team by serving as the technical subject matter expert on critical power equipment and solutions
• Create and modify installation and maintenance operational procedures for equipment
• Assist with any Business Development as needed

Qualifications:

• Experience with Power equipment within a rail built environment (Uninterruptable Power Supply, Generators, Switchgears, Batteries, etc.)
• Extensive knowledge major brands of UPS systems
• Previous experience managing or leading a big UPS field service team especially in MRT projects.
• Requires excellent verbal, written communication skills & customer relation skills
• Must be able to provide high level of quality customer service during/after testing & commissioning and after sales service period.
• Requires extensive knowledge of equipment manufacturer’s UPS specifications
• Must be able to provide necessary pro-active aftersales recommendations to clients
• Previous experience in the UPS (Modular/Static) experience with Electrical engineering background is a huge plus.