Company Overview / Employee Value Proposition

4FINGERS is a premier Quick Service Restaurant (QSR) renowned for our signature crispy Korean fried chicken. We pride ourselves on delivering fresh, high-quality meals with a focus on exceptional customer satisfaction. We believe in fostering a friendly and supportive atmosphere for both our team and our guests.

Job Summary

As a Service Crew at 4FINGERS, you will play a key role in daily restaurant operations by delivering prompt, friendly, and efficient service. You will prepare and serve food, maintain a clean dining environment, and contribute to a positive customer experience while developing valuable hospitality skills.

Responsibilities

• Greet customers warmly and take orders accurately to ensure a smooth ordering process.
• Prepare and serve food and beverages following established quality and presentation standards.
• Maintain cleanliness and hygiene in food preparation and dining areas to meet safety requirements.
• Process cashiering and electronic payments efficiently and accurately to support smooth transactions.
• Restock supplies and assist in managing inventory to maintain operational readiness.
• Follow all food safety and hygiene regulations to ensure customer health and safety.
• Assist with opening and closing procedures to support daily restaurant operations.
• Respond to customer inquiries and resolve minor issues professionally to maintain customer satisfaction.

Required competencies and certifications

• Possess a valid Food Hygiene certificate or be willing to obtain it upon acceptance of employment.

Preferred competencies and qualifications

• Prior experience in the food and beverage industry or customer service role an advantage.
• Demonstrated passion for delivering excellent customer service.
• Ability to work shifts including weekends and Public Holidays.