RESPONSIBILITIES

• Casework and Counselling

o To readily identify and assess risks inherent in highly complex cases by integrating a range of information

o To readily use professional tools and working templates to guide staff in case assessment and case planning

o To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners

• Groupwork and/or Community Work

o To lead in the conduct of client / community assessments, adapt group/community work processes and specialized intervention strategies

o To integrate best practices into group / community work

• Supervisory Duties

o To monitor supervisees’ compliance to professional processes (such as the use of tools and templates, adherence to practice policies)

o To assess supervisees’ capabilities, identify professional growth areas and build training interventions to meet the growth areas.

o As the identified Practice Lead of the Centre, to induct new hires in the centre through individual supervision during their probation period

• Operational Managerial Skills (Operational Processes, Policies and Protocols)

o To support the Lead Social Workers / Lead Social Service Professionals in the implementation of centre’s operational and practice protocols, processes and policies

• Undertake any other duties assigned by the Head of Centre

REQUIREMENTS

• Minimum Bachelor in Social Work or Post Graduate Diploma in Social Work from an accredited institution / Degree in Counselling, Psychology, Social Work from an accredited institution.
• At least 8 years of relevant experience in social work practice
• Inclination towards research and planning is an advantage
• Core competencies

o Domain expert knowledge of the relevant field

o Possess relational skills to effectively network with government agencies, churches and community partners to place the agencies and the organization in good standing for the benefit of clients.

o A good understanding of the quality standards required of each service under his/her purview

o Knowledge and ability to engage, assess, provide intervention and evaluate practice

o Ability to understand client groups and manage risk as well as protective factors

o Competency in reflective practice and engage stakeholders as well as partners

o Application of SASW code of professional ethics and Code of Social Work Practice

o Knowledge of systems and availability of resources with a view to represent clients’ needs

o Empower clients to access needed resources

o Ability to identify available resources, social gaps and conduct relevant analyses

o Possess cultural understanding and social sensitivity

o Understand self, personal values, beliefs and the way these impact the working relationship with clients

o Engage in self-care and active learning

o Possess positive attitude with good interpersonal and written communication skills

• Competent in MS Office skills
• Able to lead and manage a group of social workers to achieve project outcomes