The Senior Operations Executive will be responsible for managing and coordinating daily shipping and freight forwarding operations to ensure efficient, accurate, and timely movement of cargo. The role requires strong knowledge of both shipping line and freight forwarding procedures, documentation, and customer service.

Responsibilities:

• Handle full set of import and export operations (sea and air freight).
• Liaise with shipping lines, carriers, co-loaders, customs, and transporters to ensure smooth cargo movement.
• Prepare and verify shipping documents, including B/L, invoices, packing lists, and customs declarations.
• Monitor and track shipment status; provide timely updates to customers and internal teams.
• Coordinate with the sales and customer service teams to meet clients’ logistics requirements.
• Negotiate with carriers and vendors for best freight rates and service efficiency.
• Handle operational issues and provide effective solutions promptly.
• Ensure all operations comply with company policies, customer SOPs, and statutory regulations.
• Assist in process improvement and cost optimization initiatives.
• Supervise and train junior staff where necessary.
• Location: Tampines

EA Reg. No: R24122248 |EA License No. 24C2237