Responsibilities

• Manage the account and lead the program to achieve company objectives. 

• Oversee overall cost management and ensure the profitability of the program. 

• Supervise day-to-day operations, ensuring that KPIs are met. 

• Address and resolve escalations promptly to maintain strong customer relationships. 

• Ensure program inventory accuracy and integrity.

• Enforce strict adherence to quality and safety policies. 

• Oversee and develop downstream leaders to ensure succession planning and staff development. 

• Manage team dynamics and foster a positive working culture. 

• Interface and engage with customers on operational, project, and commercial matters. 

• Maintain and enhance customer relationships to ensure mutual benefit and sustainability. 

Requirements

• Diploma/Degree in Business/Engineering

• At least 10 years of experience in warehouse operations

• 3PL experience 

• Ability to work in fast pace environment

Account Manager
Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107