Summary

The IT Senior Manager will support the head of IT on the Information Technology's Hybrid (Cloud and On-Premise) Infrastructure & Enterprise Architecture function. This role is accountable for delivering a secure, scalable, data-driven, and AI-enabled technology ecosystem supporting business growth, digital transformation, and enterprise modernization.

Job Responsibilities:

IT Strategy

· Manage the IT strategy, aligned with business growth and digital innovation objectives

· Execute the IT operating model, organizational structure, and skills roadmap across all technology domains

· Provide advisory to multi-disciplinary teams with a focus on capability building and cross-functional collaboration

· Drive change management, digital adoption, and user experience improvements across all business units

Enterprise Architecture & Systems Integration

· Manage the Hybrid Cloud Infrastructure and ensure successful integration with SAP, warehouse, IoT and various supply chain systems

· Oversee enterprise architecture design, ensuring system interoperability, efficiency, and scalability

Data & AI Governance

· Establish data governance, quality, and security standards, ensuring consistent, accurate, and reliable data for decision-making

· Standardize dashboards across platforms, markets, dashboards, and reports

· Oversee AI governance, including responsible use of GenAI, prompt engineering guidelines, security protocols, and adoption of tools like Microsoft Power Platform

Infrastructure & Compliance

· Ensure high uptime across all mission-critical systems (WMS, IT/OT Applications)

· Strengthen cybersecurity posture by embedding secure-by-design principles into development and infrastructure processes

· Manage network, systems, and application resiliency programs, including disaster recovery and business continuity planning

· Improve IT helpdesk productivity through AI-based support tools

Software Development & Engineering

· Collaborate with the  in-house development of Solution Architects and integration platforms

· Promote open-source adoption, code quality standards, DevOps practices, and performance engineering

· Ensure consistent development methodologies, documentations, and secure coding standards across teams

Project Management

· Oversee strategic IT projects end-to-end, ensuring delivery within budget, timeline, and scope

· Manage vendor relationships, contracts, and licensing, including SAP, WMS, cloud/SaaS providers, and Infrastructure partners

· Drive cost optimization across hardware, software, cloud usage, and professional services

· Ensure IT investments generate measurable ROI and support prioritized business outcomes

Requirements:

· Bachelor’s degree in IT, Computer Science, Engineering, or a related field

· 12+ years of IT experience

· Hands-on technical knowledge in networking, system administration, and cybersecurity

·  Hands on experience on Cloud Infrastructure (Azure, AWS etc)

· Background in Supply Chain, Logistics, eCommerce, or consumer-facing environments is an advantage

· Comfortable operating in a fast-paced environment and like to hands on experimentation of emerging technology