• Ensure smooth operations and effective utilization of services of the Senior Care Centre and Active Ageing Centres.
• Provide good standards of care and effective programmes to improve or maintain seniors health, function and quality of life, ensuring licensing standards and community seniors needs are met

Centre Operations

• Oversee referrals and ensure effective utilization of centre centre-based services; i.e. day care, community rehab, centre based nursing
• Perform initial assessment, and orientation for potential clients or families, including accessing and checking the National Means Test System (NMTS) and Financial Assistance (FA).
• Provide orientation and counseling to clients, family members, staff and volunteers to the Centre.
• Liaise with key partners to plan, keep track and implement programs and schedules.
• Assist with budget management and cost-effectiveness in Centre operations.
• In-charge of staff rosters and ensure clinical team provides adequate coverage when required.
• Assign staff for cross coverage or deployment to other centre(s) when need arises.
• Work with HR department on manpower requirement which include interview and selection of candidates.
• Identify and plan for training needs for staff and work with HR on the required training programmes.
• Manage Centre facilities and logistics; procurement of supplies, manage suppliers, vendors and contractors in a timely and cost effective manner
• Identify suitable vendors and contractors for Centre in accordance to existing procurement SOP.
• Transport fleet management including evaluation and selection of outsourced and insourced transport vendor, optimizing utilization.
• Ensure all documentations pertaining to the Centre operations are updated and maintained for audit purposes.
• Perform internal audits and investigations for adverse events.

Stakeholder Management

• Work with the Communications & Development department to garner donations, volunteers and sponsorships.
• Manage adverse situations and ensure welfare of centre clients, staff, and volunteers.
• Observe confidentiality of information in relation to Centre, clients, staff, volunteers, service providers, etc

Lead Centre Manager Role, Governance & SOPs

• Ensure compliance to AIC/MOH requirements, includes service requirements.
• Develop, review and implement Standard Operating Procedures (SOPs) for Senior Care Centres and Active Ageing Centres.
• Conduct checks on staff & caterer(s) on compliance with food safety and hygiene standards in the food process.
• Ensure accurate submission of clients attendances and submission of reports, claims, documentations and statistics to agencies, internal and external stakeholders.
• Manage both internal and external auditors, and assist to implement and update Centre policies.

Active Ageing Centres

• Oversee and support the Centre Supervisor in managing the Active Ageing Centre.
• Collaborate and initiate partnerships with Active Ageing partners and stakeholders to improve the health .
• Perform any other duties as assigned by Reporting Officer.

Job Requirements:

At least 3 years of experience in managing health or community care services, with supervisory or direct care responsibilities.

• Degree/ diploma in nursing, therapy, social work or other relevant care professions is advantageous.
• Certification in food safety, fire safety and facilities would be advantageous.
• Good leadership and interpersonal skills; analytical, approachable and collaborative.
• Willing to work beyond normal office hours when needed.

Job ID: 47026

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse