Role Overview

We are seeking a high-performing Senior Barista with a strong leadership foundation. This is not just a service role; it is a fast-track position projected to transition into a Store Leader / Shift Leader role upon the successful completion of the probation period. We need a professional who is not only a master of coffee but also a disciplined operator focused on team management, SOP compliance, and sales growth.

Key Responsibilities

- Operational Excellence: Prepare and serve premium coffee and beverages strictly adhering to company recipes and quality standards.

- Leadership & Development: Supervise the team during shifts to ensure smooth operations and provide on-the-spot coaching to junior staff.

- SOP & Compliance: Strictly enforce food safety, hygiene, and operational SOPs; ensure the team maintains a pristine workstation and dining area.

- Administrative Management: Handle inventory checks, stock replenishment, and detailed paperwork (daily reports, wastage logs, and cash out) with high accuracy.

- Sales Performance: Drive store results by monitoring peak-hour efficiency, suggesting upselling strategies, and meeting sales targets.

- Customer Experience: Resolve complex customer enquiries and feedback professionally to maintain high brand standards.

Requirements

- Leadership Experience: Minimum 1–2 years of experience leading a team in a fast-paced F&B or retail environment.

- Process-Oriented: Proven ability to follow and enforce strict SOPs and administrative procedures.

- Performance Mindset: Data-driven and sales-minded; you understand how service speed and quality impact the bottom line.

- Technical Proficiency: Advanced skills in operating coffee machinery, grinders, and POS systems.

- Communication: Strong interpersonal skills with the ability to manage team dynamics and communicate effectively in English.

- Flexibility: Must be able to work shifts, weekends, and public holidays.

- Physical Stamina: Able to stand for long hours and perform light lifting as required.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified