About Us:

Tridentec Group is a leading provider of integrated engineering solutions for the marine, offshore, and industrial sectors. We specialize in process automation and electrical systems. We are seeking a dedicated Post-Sales Engineer to manage the technical delivery of our solutions, with a focus on the water treatment and building management industries.

Job Summary:

This is a post-sales technical role focused on project execution and client management. The Sales Engineer will act as the primary technical authority after a contract is secured, ensuring that the client's requirements are successfully translated into functional systems. You will manage projects involving Low Voltage (LV) Motor Control Centers (MCCs), PLC-based control systems, and complex instrumentation for Water Treatment plants and Building Management Systems (BMS).

Key Responsibilities:

• Take ownership of projects post-sale, serving as the main technical point of contact for the client.
• Review customer specifications and project scope to develop a clear execution plan.
• Coordinate with the in-house design team, production floor (panel builders), and software engineers to ensure project deliverables are met.
• Provide technical guidance and oversight throughout the lifecycle of projects in Water Treatment, ACMV, and other industrial automation sectors.
• Manage project schedules and milestones related to technical deliverables.
• Supervise the Factory Acceptance Testing (FAT) and support the on-site commissioning of control systems, LV MCCs, and related ICA (Instrumentation, Control, and Automation) packages.
• Troubleshoot and resolve technical issues, providing excellent post-sales support to ensure customer satisfaction.
• Conduct technical presentations and product training for clients as required.

Qualifications and Requirements:

• Degree or Diploma in Electrical, Electronics, Mechanical, or Environmental Engineering.
• A minimum of 3-5 years of hands-on experience in a similar role (e.g., Project Engineer, Application Engineer, Technical Support Engineer).
• Essential Industry Experience:
• Demonstrable experience in the water treatment sector (e.g., WTP, WWTP, NEWater).
• Strong background in BMS (Building Management Systems) and/or ACMV (Air-Conditioning and Mechanical Ventilation) control systems.
• Essential Technical Skills:
• In-depth knowledge of LV MCCs and electrical control panel building processes.
• Strong understanding of ICA (Instrumentation, Control, and Automation) principles.
• Proficiency with industrial Control Systems, including PLCs and SCADA/HMI.
• Excellent client-facing communication and project coordination skills.
• A proactive and results-oriented problem solver.