Company Overview / Employee Value Proposition

We, LUMINE SINGAPORE are the leading ‘Mall in Mall’ concept store from Japan. Lumine Singapore is based on a concept of offering a chance to see Japan's unique versatile and diverse fashion and providing a place where new aesthetic appreciation and values can blossom in women in Singapore. Located in Raffles City, a lively place where many different people come together, Lumine is starting a new chapter. We hope to create a fresh fashion culture by combining our style with local trends. Now we invite passionate, outgoing and highly motivated individual as a new team member to make our brand better and brighter together.

Job Summary

A Retail Sales Associate promotes products, delivers excellent customer service, and drives sales targets while maintaining store cleanliness and inventory.

Responsibilities

• Engage proactively with customers to identify their needs and provide tailored product recommendations to enhance satisfaction and loyalty
• Resolve customer queries and complaints promptly to maintain positive customer relationships
• Achieve monthly individual and team sales targets by actively promoting on-sale items and upselling relevant products
• Maintain store cleanliness and organize merchandise to create an attractive shopping environment
• Restock products efficiently to ensure availability and support smooth store operations
• Set up and maintain visual merchandising displays that attract customer attention and support sales goals
• Process daily cashiering duties accurately, handling cash, card, and POS/e-commerce payments to ensure smooth transactions
• Assist with stock checks and inventory tracking to maintain accurate product records
• Update product pricing as needed and report inventory status to the Person-In-Charge

Preferred competencies and qualifications

• 1–2 years of retail, luxury, or customer service experience, preferably in fashion retail
• Proactive, team-oriented, and customer-focused attitude with a passion for the brand
• Ability to work retail hours including weekends and public holidays
• Fresh graduates with a strong interest in retail are encouraged to apply