We are Local Enginering Company, fully owned by a Singapore Listed Company focusing on Vacuum Engineering Solution. We are looking for a Sales Administrator / Coordinator to join us. We are located in the North.

Key Responsibilities

• Administrative Support:

Provide general administrative support to the sales team, such as preparing documents, quotations, tender proposals, managing communications, and assisting with special projects.

• Customer Communication:

Serve as a point of contact for customers, answering questions, resolving issues, and providing after-sales support via phone, email, or in person.

• Database Management:

Maintain and update customer and sales records in the company database to ensure information is accurate and accessible.

• Sales Reporting:

Compile and maintain monthly or quarterly sales reports to provide management with insights into sales trends and performance.

• Order Management:

Receive, process, and verify customer orders, including payment and personal details, to ensure accuracy.

• Invoicing:

Issue and track sales transaction invoices for customers and process payments.

Skills and Qualifications

• Organizational Skills:

Strong ability to organize tasks, manage paperwork, and maintain accurate records.

• Communication Skills:

Excellent verbal and written communication skills for interacting with customers and colleagues.

• Technical Proficiency:

Ability to use computer systems for data entry, Microsoft software, and sales reporting.

• Attention to Detail:

Meticulousness in checking order accuracy, verifying details, and managing financial transactions.

• Customer Service Focus:

A proactive approach to customer service, handling requests, and ensuring a positive customer experience.

• Education:

A high NITEC in Business Management or Diploma in Marketing as minimum requirement.