Position:

 Safety Specialist

Contract Duration:

 12 Months

Experience: 2+

• Work Location: Remote (within Singapore only)
• Working Days: 5 days per week (includes 1 weekend day)
• Working Hours: 9:00 AM – 6:00 PM SGT
• Training Period: 6 to 8 weeks
• No planned leaves are allowed during the training period
• Maximum Pay Rate: SGD 5500 per month

Role Overview

This role is critical to supporting Trust & Safety operations and involves handling

highly sensitive cases

 with professionalism, judgment, and empathy.

The ideal candidate will have prior experience in

Trust & Safety, risk assessment, or sensitive case management

, such as roles within Trust & Safety teams, law enforcement (

Key Responsibilities

• Handle highly sensitive Trust & Safety cases with accuracy, discretion, and sound judgment.
• Assess safety-related incidents and take appropriate actions in line with policies and procedures.
• Conduct case investigations involving potential risk, harm, or policy violations.
• Participate in role-play scenarios as part of the interview and training process.
• Collaborate with internal stakeholders to ensure safety standards and escalation protocols are followed.
• Maintain detailed and accurate documentation of cases handled.

Required Qualifications & Experience

• Minimum 2+ years of experience in:
• Trust & Safety operations
• Highly sensitive case management roles (e.g., Singapore Police Force, law enforcement, emergency response, investigations, risk management, compliance).
• Strong decision-making and critical-thinking skills.
• Ability to handle distressing or sensitive content in a professional manner.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote setup within Singapore.