Job Description:

• Oversee daily restaurant operations (dine-in, takeaway)
• Ensure smooth coordination between kitchen and service teams
• Monitor service flow and resolve operational issues promptly
• Deliver exceptional guest experiences aligned with Japanese hospitality standards (Omotenashi)
• Handle customer feedback and complaints professionally
• Recruit, train, and supervise service staff
• Prepare staff schedules and manage attendance
• Ensure food presentation, taste, and service meet restaurant standards
• Manage stock levels (ingredients, beverages, supplies)
• Coordinate with suppliers and control food costs
• Monitor daily sales, expenses, and profitability
• Prepare reports and assist in budgeting

Job Requirements:

• Proven experience as a Restaurant Manager or Assistant Manager
• Experience in Japanese cuisine
• Strong leadership and communication skills
• Knowledge of POS systems and restaurant operations
• Able to work on weekends and public holidays