Restaurant Customer Service Executive [5.5 Days]
Restaurant Customer Service Executive [5.5 Days]
Location
Islandwide
Job Type
Full-time
Experience
Mid
Category
General
Salary
$3,000 - $4,000
Posted
2 weeks ago
Expires
Nov 2, 2025
Views
0
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Greenwood Fish Market
📍Bukit Timah: 34 Greenwood Ave, S289236
📍Quayside Isle: 31 Ocean Way #01-02 to 05, S098375
Key Responsibilities:
- Greeting guests as they arrive at the restaurant and seating them at their table
- Managing the restaurant's reservation system and taking phone calls to book tables
- Ensuring that the dining room is clean and well-presented at all times, with all tables set and ready for guests
- Managing the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service
- Assisting with the management of the restaurant's waitlist, communicating wait times to guests
- Assisting with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising
Requirements:
- 1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment
- Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests
- Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail
- A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment
- Basic computer skills, with experience using reservation systems
Benefits For Confirmed Staff:
- Incentive Scheme: 4%, 8%, 12% if sales targets are met
- Staff Meals: Free meals provided during shift
- Night Transport: Taxi claims available for exceptionally late days
- Top Seller Award: Incentives for the highest earner of each month from every outlet
- Wellbeing Benefits: Medical claims included
- Annual Leave: From 7 days onwards (negotiable on case to case basis)
- Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
- Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
- Career Progression: Career path personalisations and growth opportunities
- Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)
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GREENWOOD F & B PTE. LTD.
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