Duties include:

• Handling of phone and walk-in enquiries
• Assisting Branch Manager in ensuring smooth operations and scheduling of appointments
• Be the face of the company during your interactions with both our existing and potential customers
• Communicate and share with our customers the benefits of our various treatment and services of our clinic
• Ad-hoc activities as assigned by branch manager

Requirements:

• At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry
• Ability to communicate well in both English and Mandarin (TCM prescriptions are issued in mandarin as such proficiency in mandarin is required)
• Passion in providing superior customer service and addressing the healthcare concerns of our customers
• Team player and ability to work well with others
• Willingness to learn and adapt in a fast paced customer facing role

Benefits:

• Annual Leave
• Employee discounts for self and family
• Competitive salary and commission structure
• Annual performance bonus
• Career progression inline with our ongoing expansion plans
• Training and mentorship will be provided to assist you in achieving success in your role
• 6 day work week