Company Overview

KERRY CONSULTING PTE. LTD. Headquarted in Singapore since 2003, Kerry Consulting is an award winning Search & Selection headhunting firm with 6 Best Headhunting Awards in Asiamoney Headhunter Polls for Asia since 2009. Licence no. 16S8060

Job Summary

Kerry Consulting seeks an experienced Quality Engineer to lead customer-facing quality operations within a high-technology semiconductor production environment, driving process improvements and ensuring product excellence.

Responsibilities

• Translate customer requirements into effective internal quality systems, processes, and controls to ensure compliance and customer satisfaction
• Lead structured customer issue resolution using 8D methodology, root cause analysis, containment, and corrective and preventive actions to resolve quality concerns
• Deliver detailed technical failure analysis reports and present findings clearly to customers to support transparency and continuous improvement
• Analyze quality data to identify risks, trends, and opportunities for process and product quality enhancements
• Drive improvements in manufacturing processes and quality controls to prevent recurrence of defects and enhance product reliability
• Support new product and process introductions, including qualification activities, to ensure readiness and quality standards are met
• Participate actively in audits, customer visits, change management initiatives, FMEA, and control plan reviews to maintain compliance and quality standards
• Monitor customer scorecards and implement targeted actions to meet or exceed performance targets, enhancing customer satisfaction

Required competencies and certifications

• Degree in Mechanical, Electrical, Mechatronics, Manufacturing Engineering, or equivalent
• Minimum 5 years of semiconductor manufacturing experience, including at least 3 years in customer-facing quality roles
• Proficient in applying FMEA, Control Plans, SPC, 8D problem-solving, change management, and statistical tools such as JMP or Minitab
• Knowledgeable in semiconductor reliability standards, failure analysis techniques, and first article inspection processes
• Strong analytical and problem-solving skills demonstrated through effective stakeholder management and quality issue resolution

Preferred competencies and qualifications

• Experience supporting product, process, and system audits
• Familiarity with ISO/IATF certification standards and quality management systems