Statement Of Purpose (Overall Purpose of Job)

To provides administrative support to the department / company.

Major Duties & Responsibilities

(A) Specific :

• Handle and manage customer inquiries including incoming call, email and website as well as informing customers of any unforeseen delays or problems.
• Disseminate information by calls, email, text message and website etc.
• Prepare quotation and tax invoice with accuracy and timeliness (Billing Administration).
• Respond to feedback or complaints from customers and provide after service support when requested.
• Co-ordinate and schedule job appointments with customer after job confirmation.
• Liaise with sub-contractors per job quotation and prepare work order timely and accurately.
• Arrange and prepare daily work schedule for Handyman team.
• Plan and schedule meeting and appointment (internal and external).
• Update and record daily cash / cheque received from customers.
• Prepare weekly sales report for submission to Account Department.
• Handle and verify suppliers and sub-contractors claims.
• Handle Petty Cash claims.

(B) General :

• Handle administrative duties within HomeCare Department.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• "O" Level with credits in English and Mathematics or equivalent.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Service oriented and good interpersonal skills.
• Good working attitude, self-motivated and able to work independently.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.
• Meticulous and a team-player

(C) Experience :

• Preferably with at least 3 years in clerical work in construction industry or in related field.